What we do
IGOR works on complex problems involving people, organisations, technology and systems.
We bring together human science, systems thinking and practical expertise to understand how systems work, identify where they need to change and design interventions that improve their performance.
We work across different scales, from detailed human-machine interaction through to teams, organisations, institutions and large distributed systems.
We see what others miss.
Our work spans four areas of capability:
SYSTEMS ANALYSIS & DESIGN
We analyse complex systems to understand how their components interact, where dependencies and constraints lie and where changes in one part may affect the behaviour of the whole.
We design and redesign systems, organisations, structures and processes to improve how they function in practice.
SIMULATION, MODELLING & EXPERIMENTATION
We use simulation, modelling and experimentation to explore complex systems, test assumptions, examine alternative approaches and generate evidence for decisions.
This allows organisations to learn about a system before committing to changes in the real world.
EVALUATION, ASSESSMENT & CERTIFICATION
We design and conduct rigorous evaluation and assessment of people, systems, technologies, organisations and capabilities.
Our work provides evidence about performance, effectiveness, readiness and fitness for purpose, supporting decisions about development, adoption and change.
HUMAN FACTORS, ERGONOMICS & HUMAN PERFORMANCE
We examine how people interact with technologies, environments, organisations and each other.
Our work considers human performance, cognition, behaviour, workload, interaction, decision making and the conditions that shape how people perform in real-world systems.
